"Users" can reset their password in two ways.
1. You can reset your own password if you have your ICFiles username. Just go to your login box and look for the "Forgot your Password? Click Here" hyperlink. This will start the reset password process. Just follow the steps online.
2. You can email your Administrator and they can reset your password for you.
Thank you, please call in or Submit a Ticket or ask for Live Support if you have any questions.